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Imagine finding out that your neighbor's identity was stolen and their life savings cleaned out by criminals who entered through their 'smart' washing machine. Ridiculous, you say? Well, have you checked your home Wi-Fi network lately? You might have several connected household gadgets and other dev...
Cultivating repeat customers is a critical necessity in the continuing customer shift to mobile-first interactions for a potential product or service purchase. Digital CX tools help level the playing field by providing SMBs the same advantages put to use by their larger counterparts to solidify the ...
Even as operations as diverse as factories and hospitals are moving at least portions of their daily computational processes out of the centralized cloud and into various edges, edge computing for many people remains a mysterious concept. To provide some clarity and insight, we spoke with several ex...
The impending loss of third-party digital cookies will soon force the e-commerce advertising industry to shift its strategies fast. These developments are issuing a real blow to advertisers seeking to leverage third-party data. At issue now is how brands will regroup from these substantial changes t...
Google's new service aimed at beefing up the search capabilities of retailers' websites may make those sellers more competitive with Amazon. Google Cloud Retail Search hopes to address the staggering problem of "search abandonment," which costs retailers more than $300 billion a year in the U.S. alo...
Google went live earlier this summer with its new Core Web Vitals algorithm to determine search rankings. With the implementation of Core Web Vitals as a key component of its search algorithm, Google has made a well-considered decision to reward sites that perform the best and that have been specifi...
After a successful rollout in the U.S. earlier this year, Amazon is expanding support for end-to-end encryption for video captured on its Ring products. Part of what's motivating this is probably setting a higher global standard so wherever Amazon goes, they will be welcome by satisfying stringent l...
Thousands of hacker attacks were launched on a network of smart home devices designed by researchers to assess the risk the gadgets pose to consumers. During the initial week the "honeypot" network was online, 1,017 unique scans or hacking attempts were directed at the devices on the net, which incl...
Cancel culture and politics aside, one of the more brutal threats lurking in the shadows of the internet is the slander industry. All too often, unsuspecting people become victims of websites that promote slanderous, often unverified information about individuals. This false and vilifying informatio...
Windows 11 shows a massive change in focus from earlier significant releases, which pretty much assures that the Microsoft's mistakes of the past won't be repeated, at least not under the current leadership. It also suggests a path to the next version of Windows -- which for now we'll call Windows 1...
In six short years Amazon has risen from worst to first in the video streaming pack, according to a survey released by consumer market research firm Parks Associates. In its annual survey of the smart TV and streaming box market, Parks revealed that Amazon surged to a 36 percent share during the fir...
Reports of a data breach of TurboTax have been overblown, according to Intuit which owns the tax preparation platform. Several news outlets recently reported that an unspecified number of TurboTax accounts were compromised in a wave of credential stuffing attacks. Those kinds of attacks exploit cred...
A configuration error in the systems of content delivery provider Fastly knocked out numerous large websites and apps around the globe Tuesday. The event served up a reminder of how distributed networks play a critical role in the internet today -- and how important it is to make sure that the softw...
A definitive merger agreement has been announced for Amazon to acquire MGM for $8.45 billion. MGM will bring to Amazon's table more than 4,000 movies and 17,000 TV shows. All totaled, MGM productions over the years won more than 180 Oscars and 100 Emmy awards. MGM will continue to operate as a label...
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