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We may just be turning the calendar to November, but if you're like most retailers, you're already deep into planning for the gift-giving season. Black Friday and Cyber Monday are circled and starred as you anticipate, with a mixture of excitement and trepidation, the spike in sales and massive incr...
The shopping season is fast approaching. Black Friday -- the kickoff of Christmas consumerism -- falls on November 29 this year, six days later than last year. However, e-commerce stores easily will compensate for this shorter shopping season: Last year consumers broke records with $6.22 billion spe...
Each person interprets an image in countless subjective ways, based on individual biases. However, when searching for a product on the Internet, most people prefer accuracy over multiple interpretations of a single object. Putting the appropriate tags on images ensures better searchability for users...
Mobile phones have come a long way since Zack Morris lugged his brick of a cellphone around the halls of Bayside High School in Saved by the Bell. If Zack had one of today's smartphones, he'd be texting Kelly on WhatsApp, posting pictures of himself and A.C. on Instagram, and trolling Screech on Twi...
Not so long ago, marketing usually meant gathering some demographic data, placing ads in selected print and broadcast media, stuffing mailboxes with direct mail, plastering the countryside with billboards, and more recently, bombarding the universe with spam. As technology advances and consumers' ex...
After a 50 percent rise in the stock price of The RealReal, the marketplace for consigned luxury items, following its June 28 public offering, there's been a search to define what is so lucrative about this company, or e-commerce in general. The RealReal certainly has exhibited wisdom in various asp...
Online tech support scams have been on the rise for the past decade, as hackers found new ways to trick consumers into providing remote access to their computers in order to steal information. This tried-and-true scam currently relies on sophisticated social engineering, fueled by detailed user info...
Digital marketing was the firstborn child spawned from the invention of the Internet. It quickly became the major focus of businesses interactions -- and transactions -- both online and in person. Digital marketing now is fundamental to the success of your business. Why is digital marketing so impor...
You've just come home from the gym and discovered that your teenager cleaned out your stash of energy bars. Drat. You decide to order a new supply of bars online. You usually buy Clif Bars, so you type the brand name into Amazon search -- but just as you're about to click the "Buy Now" button, you n...
There were 5,524 store closures in the U.S. alone last year. There is no doubt that the retail industry is moving to e-commerce. For mid-sized retail companies, this trend can be a major opportunity to gain market share in their local areas and continue to grow in an industry dominated by Amazon and...
Disruption drives business failure and success. Most people think technology drives disruption, but technology merely enables disruption -- changing customer needs cause it. This is especially obvious in e-commerce. Amazon's rapid growth and increased customer base got retailers worried. Leaders tho...
Digital transformation has left hardly any industry unshaken. In broadcasting, it's safe to say that it has transformed completely the way we create, deliver and consume content. Undoubtedly, the most noticeable change lies in the shift toward the OTT format. Traditional TV now plays second fiddle: ...
Implementing shipping software can be a big step in scaling your e-commerce business -- providing a way to create shipping labels quickly, to gain access to carrier discounts, and more. With the holidays not too far away, now is the time to get smart about your options. Before deciding to buy, it's ...
I came to tech by accident. Formally trained in public health and international development, I was presented with a problem that needed to be fixed. Suffering from a naturally inquisitive mind as I do, it was only a few rabbit holes later that I found my world blown open by a richly diverse global n...