Expert Advice

The average worker checks email once every 15 minutes, recent studies have shown, with some users checking email as often as 40 times per hour. In addition, increasing use of personal mobile devices means that employees have become attached to their email at all times, with some checking their devic...

Without a doubt, the growth of social networking has exploded in recent years and has added value to the Internet by providing yet another exciting way for citizens all over the world to connect and interact. In fact, social networks like Facebook, MySpace, Twitter, LinkedIn and many smaller sites h...

For professionals in the business continuity field, it is that time of year again: hurricane season. If you haven't started to exercise hurricane planning procedures, it isn't too late. I believe that it was The National Hurricane Center that stated that 2009 would be a moderate or "near-normal" yea...

It has been a year since the city of San Francisco was held hostage because a city network administrator, Terry Childs, allegedly locked down the city's IT system through a privileged account. Yet today, even with the heightened awareness created by this headline incident, companies continue to str...

Everyone knows the old adage that "out of sight" is "out of mind." There's quite a bit of truth to it. It's a facet of human nature that things that are directly in front of our face get noticed, while things that are out of our scope of awareness don't. Seems pretty obvious, right? In fact, it i...

Many organizations are facing a major decision about what to do with their PC operating system: upgrade it for all users, phase in an upgrade, or stay with their current OS. Migrating poses challenges from equipment upgrades, to installing and configuring the new OS, to moving user data and settings...

EXPERT ADVICE

App Testing at the Speed of Change

Adaptability is the name of the game in our fast-paced society. In order to remain on top, every company needs to adapt to the market in which it participates. Software and application developers -- actually, the entire IT department, if you want to get technical -- are particularly affected by thi...

Imagine that it's "show time" for your company's annual peak period of e-commerce traffic. If you've ever been an e-commerce manager for a toy company on Black Friday, a floral company the day before Mother's Day, or a sporting events ticketing company a month before the Super Bowl, then you can sur...

EXPERT ADVICE

3 Tips for Brushing Up B2B Security

Companies are seeking to establish electronic relationships with as many business partners as possible to enhance competitiveness, make it easier for important third parties to engage with them, cut time and space out of transaction cycle times and drive down the cost of doing business. As a result ...

EXPERT ADVICE

Why You Need a Network Analyzer

In today's world, it seems that more of the people I run across do not feel they need -- or, more accurately, don't understand why they need -- a protocol analyzer for their network. A few years ago, it seemed that more people understood just how important the analyzer was. For some reason, as netwo...

We all know that some things are easier to do than others. In fact, what separates an average manager from a great one is the ability to balance decisions based on two almost totally unrelated sets of criteria: ease of accomplishment on the one hand vs. value to the organization on the other. Think...

Employees are the lifeblood of any business, and the data they produce is critical to productivity. Unfortunately, during recent uncertain economic times, businesses of all sizes across America have laid off hundreds of thousands of employees. Yet when any employees leave during turnover, important...

EXPERT ADVICE

The WAN Traffic Controller Juggling Act

The Internet has become a critical component in today's fast-moving business environment and continues to play a central role in delivering mission-critical business applications and vital communications to employees, partners and customers. The Internet holds the promise for organizations to stream...

Nowadays, being in IT means dealing with audits -- this is true regardless of whether you do business in a regulated industry, whether you provide service to clients in those industries, or whether your organization has a non-vertical need for an audit. The unfortunate bottom line in today's world: ...

Over the years, I have been involved with my share of data center recovery exercises -- everything from power outages to hurricanes to earthquakes to chemical explosions. Each time, no matter how well the business continuity plan is written, there is always something that is learned. Here are a few ...

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