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LucidEra, a provider of on-demand analytics for sales professionals and managers, is bringing marketing into its fold with the addition of LucidEra Lead Insight. ...
A few years ago, it became clear that Google was gunning for a big chunk of Microsoft's empire. Now, the undisputed king of search is targeting another online category with the release of Ad Planner, a package of free Web analytics, research and media-planning tools. ...
Google and Salesforce.com have rolled out a Force.com toolkit for Google Data application programming interfaces that's designed to help developers integrate Google Apps data and content with Force.com's database, logic and workflow capabilities. ...
The Google-Salesforce.com partnership grows ever more intertwined. The latest development occurred Monday when Salesforce.com released a Google Data client library for the Force.com platform that provides access to the full suite of Google Data application programming interfaces using Apex code, allowing developers to integrate their Force.com applications with Google Apps.
Though the ink has hardly dried on the ad partnership deal between Google and Yahoo, Congress is already setting its investigative machinery in motion to determine whether the tie-up might violate antitrust or privacy laws ...
The infamous Internet bully implicated in the suicide of a 13-year-old girl may get some comeuppance in a California courtroom, but it will probably not be enough to quell the fury of her many detractors ...
At one point in the U.S.'s development, there were 1,400 or so railroads. Today, there are three major lines. Admittedly, it is a leap -- but not a big one -- for Jeff Bates, cofounder of Slashdot, to apply that history to what is happening on the Internet today. ...
The U.S. Federal Communications Commission reportedly is expected to rule against Verizon in a complaint filed by three cable companies against the telco. ...
A ruling by a three-judge panel in the U.S. Ninth Circuit Court of Appeals has established new privacy rights for employees who use employer-issued cell phones, pagers and computers to send personal text messages. ...
The launch of Healthline Networks'HealthSTAT last week is one more indication that the Internet ad platform wars are far from over. To be sure, Google remains the giant to beat -- and it looks as though it's settling into its role as the long-term dominant player. ...
Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It is the first OEM agreement IBM has inked involving Optim, Steve Tallant, senior manager of product line management with IBM, told CRM Buyer ...
A federal judge has ruled that an administrative office within the Executive Office of the President is not subject to the 41-year-old Freedom of Information Act. The decision is the latest hurdle blocking a many-fronted effort to determine how an alleged 10 million White House e-mails apparently disappeared. ...
The online security space has been no different than any number of other software categories in its adoption of Software as a Service. However, until recently most of the offerings in this space have been targeted to e-mail protection. That is beginning to change as more and more vendors begin to roll out Web security applications in the SaaS model...
E-mail marketing has long been neglected in the larger marketing world. That's understandable -- e-mail marketing campaigns are easy to design and cheap to implement. Still, any tool worth using is worth using to its best advantage. ...
With more than five months remaining before the U.S. presidential election, the general campaign period is just dawning. Yet more Americans have already gone online to get political news this year than in all of 2004 ...
What is the potential opportunity for Web 2.0 technologies in the enterprise space? A whopping US$4.6 billion a by 2013, according to a tally Forrester Research arrives at in a report released earlier this year. Spending on Web-based enterprise technologies, including social networking, RSS (really simple syndication), blogs, wikis, mashups, podcasting and widgets will grow by 43 percent each year for the next five years, the firm predicts...
Virtually no one objects to the concept of adopting laws and policies to stem the tide of child pornography proliferating on the Internet. So, the announcement on Tuesday that Verizon, Time Warner Cable and Sprint Nextel have agreed to block access to Web sites that harbor such content was uniformly welcomed -- even if the end result will be to keep just a small percentage of child pornography offline...
Oracle has released the third in a series of small, plug-and-play Web 2.0 tools designed to enhance specific features of its customer relationship management platform ...
Three Internet service providers have agreed to be more proactive in policing the dissemination of child pornography across their networks. ...
As we've said here before, blogs have been an excellent leveler of the playing field for consumers. Had a poor customer service experience or are just feeling aggrieved with a service provider? Complain to management, yes, but then blog about it. While such posts are generally considered to be the realm of consumers, occasionally a practitioner in the industry takes a stand as well. Denis Pombriant, principal with Beagle Research, vented about American Airlines in his post. He didn't have a bad experience, but does have his reasons to target American...
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