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Heartbleed-Weary Tech Firms Show OpenSSL a Little Love

Remember Heartbleed? Several weeks ago, the exposure of this security bug chilled the Internet, highlighting once again that even the seemingly unbreakable can be hacked. In the case of the Heartbleed vulnerability, encrypted data was at risk of theft. ...

Wheels Greased for Summer Yahoo-Tube Debut

Yahoo is in advanced talks with video producers to launch its own online video channel this year, a product meant to rival Google's YouTube, according to Ad Age, which cited unnamed sources briefed on the company's plans. ...

Twitter Poised for Growth Spurt in Asia

Twitter is positioned for some nice growth in the coming months and years, according to a report released Tuesday by eMarketer. However, that growth largely will be occurring in emerging countries. What makes that trajectory problematic in the view of some investors is this: It was Twitter's U.S. user base that accounted for close to three-quarters of the company's total ad revenue in 2013...

PRODUCT PROFILE

Salesforce1 Mobile App Drives Internet of Customers

Salesforce.com has announced that its Salesforce1 Mobile App will be generally available in the company's summer release. ...

HP’s Whitman Pulls Out the Chain Saw

In the wake of a weak second-quarter earnings report, HP has announced it will eliminate 11,000 to 16,000 jobs. ...

eBay’s In With the Breached Crowd

If there's a list of retailers that have not exposed their customers' data to a security breach, it just got shorter. The most recent company to confess to being hacked is eBay, which on Wednesday began sending emails urging customers to change their passwords. ...

OPINION

Look Who’s Pushing Retailers to Go Omnichannel

Only the truly dedicated shopper realizes this -- and of course, anyone who follows the retail industry (I happen to fall in both categories) -- but most shopping centers in the United States are owned by just a handful of companies, called "real estate investment trusts," or REITs, if they are publicly held ...

Microsoft Boldly Goes Bigger With Surface Pro 3

Microsoft on Tuesday unveiled its latest iteration of the Surface tablet at a New York City event. The Surface Pro 3 is slightly larger, with a screen size of 12 inches diagonally, instead of the 10.6 inches of previous models. It is also thinner, at 0.36 inches, and weighs a mere two pounds. ...

Will Samsung and Apple Lay Down Their Swords?

After years of legal wrangling over their mobile technology intellectual patent rights in courtrooms around the world, Apple and Samsung apparently are ready to call it a day ...

On Pins and Needles Over Pinterest

Pinterest last week announced that it had raised US$200 million in a new round of fundraising from existing investors SV Angel, Bessemer Venture Partners, Fidelity and Andreessen Horowitz. ...

Yahoo Buys Blink Team, App to Go Dark

Yahoo has acquired Blink, a mobile app that destroys messages at a predetermined time set by the user. Yahoo intends to shut down both the iOS and Android versions of the app in the coming weeks. Blink made its debut just a year ago. ...

FirstRain Mobile Showers Sales Reps With Data

FirstRain has released its third iteration of the mobile version of its personal business analytics app, enhancing it with social sharing functionality and building in a new contextual layer that gives users more information about the data they receive. ...

AT&T May Be Suiting Up to Battle Comcast

AT&T has been negotiating to buy DirecTV for close to US$50 billion, based on reports that surfaced Monday. The deal, which has not been confirmed by the companies, could close within a few weeks. ...

AT&T May Be Suiting Up to Battle Comcast

AT&T has been negotiating to buy DirecTV for close to US$50 billion, based on reports that surfaced Monday. The deal, which has not been confirmed by the companies, could close within a few weeks. ...

On-Premises Banks Stick It to Walmart Customers

Walmart customers who use the banking services provided inside the chain's stores are among the highest payers of fees -- especially overdraft fees -- in the U.S., a Wall Street Journal analysis of federal filings concluded. ...

Report: CRM Is Going Strong

CRM software had a good year in 2013 with the category totaling US$20.4 billion, a 13.7 percent increase from $18 billion the previous year, according to a report released this week by Gartner ...

Apple v. Samsung: Honey, I Shrunk the Damages

A California jury on Tuesday reached a decision in a long-running courtroom dispute between Apple and Samsung over their respective claims of patent infringement. ...

John McAfee Makes Dubious Tech Comeback With Chadder Privacy App

Future Tense Central and Etransfr have debuted Chadder, an app that sends private encrypted messages ...

OPINION

Mobile CRM May Widen the Big Data/Privacy Divide

The White House last week added to the ongoing national discussion about online privacy and tracking with the release of a review it asked counselor John Podesta to conduct on Big Data and privacy issues. ...

PRODUCT PROFILE

OnSip Invites Customers to Push Its Buttons

Amazon's Mayday button has intrigued CRM industry users as well as consumers. Introduced about a year ago, Mayday is a button customers can press on their mobile devices to get service or tech help. ...

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