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Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif., believes generative AI can deliver tremendous benefits to CRM applications "As one of the leaders in CRM, Salesforce could use Einstein to maximize productivity for salespeople, who are so...
Last week, I wrote about my longing for Windows users to have the same robust experience that macOS users have for accessing iMessage on their Mac devices. Intel's Unison app, now available on select Intel Evo-certified laptops from HP, Lenovo, and Acer -- and presumably more Windows laptops in the future -- is a modest step in the right direction ...
But Mark N. Vena, the president and principal analyst with SmartTech Research in San Jose, Calif., argued that multiple examples have been reported in the media about apparent wokeness in OpenAI's technology "In all fairness, OpenAI is still very much in a testing phase, and g...
The inability to share data easily and reliably between a smartphone, laptop, or desktop has been a source of aggravation for Windows PC users who also possess an iPhone ...
Personal computer sales recently began to slow down to levels not seen since early 2020, before the pandemic turbocharged the PC space ...
Small businesses that don't have expertise in the technology need to be careful before taking the AI plunge, cautioned Mark N. Vena, president and principal analyst with SmartTech Research in San Jose, Calif "At the very least, any company that incorporates AI into their way o...
However, Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif., argues that heavy regulation could repress the burgeoning AI industry "At this early stage, I'm not a big fan of government regulation of AI.," Vena told TechNewsWorld. "AI can ha...
It's no secret that the smartphone has dramatically cannibalized the traditional digital camera space over the past several years. According to Statista, worldwide revenue for digital cameras was US$21.26 billion in 2022, down from a high of $29.03 billion in 2014 ...
Videoconferencing, podcasts, and webinars surged in popularity during the pandemic years of 2020 and 2021 as remote work became part of the new normal. With the pandemic now in the rearview mirror, video communications techniques have shown no sign of slowing down ...
Financial services firms operate in a highly competitive space and undoubtedly are aware of Apple and PayPal's growing aggressiveness, added Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif "Apple and PayPal, for the most part, have focuse...
It is not surprising that Linux-related malware attacks have experienced fluctuating rates, offered Mark N. Vena, CEO and principal analyst at SmartTech Research "While Linux does indeed have a reputation for being formidable from malware attacks, the fact of the matter is tha...
CES is undeniably the most famous and influential tech show on the planet, held yearly in Las Vegas ...
"The fact that Apple is allowing these chips in the existing Mac Mini is interesting," observed Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif "It makes the Mac mini a much more formidable content creator solution versus the much higher ...
The application's ability to emulate a speaker's emotions also has skeptics. "It will be interesting to see how robust that capability is," said Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif "The fact that they claim it can do that with...
"I find the branding-focused features to be interesting and potentially differentiating versus solutions from Zoom and Cisco," observed Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif "It appears that Microsoft is headed down a more perso...
An interesting thought occurred to me while I was on Thanksgiving vacation, thousands of miles away from my home in Silicon Valley. While I perform much of my work on a 2021 M1-based MacBook Pro, I sometimes need access to a Windows PC for specific applications that are unavailable on macOS ...
Calix has been one of the major success stories in the highly competitive technology communications space over the past several years. Although it's a company that few consumers would immediately recognize by name, the Calix cloud and software platforms empower internet service providers of all categories and sizes to transform and electrify their businesses...
"Apple has an extraordinarily sophisticated supply chain capability and is undoubtedly factoring the China factory protests into their ability to deliver products before Christmas," added Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif "T...
MediaTek's brand is often associated with affordable, budgeted, Android phones. However, the company has made incremental inroads into the more premium, high-performance models. The launch of the MediaTek Dimensity 9200 chipset is a potent step in that direction ...
Because tech companies are so concerned about privacy-related litigation with their products or services, they are inclined to write complex privacy documents that often protect their own interests at the expense of the consumer, added Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif...
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