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The global convenience retailer 7-Eleven Inc. is rolling out custom Hewlett-Packard technology in 5,300 U.S. locations. Both companies believe the partnership will transform convenience retailing, and some analysts agree ...
Galyan's, the sporting goods retailer that features climbing walls, kayak demonstrations and archery ranges in its stores, offers an innovative CRM strategy, too ...
With Hurricanes Charley and Frances inflicting an estimated $40 billion worth of damage to the state of Florida in just three weeks, insurance companies have been forced onto high alert ...
General Motors and Ford suffered declining U.S. sales in August. Each announced Wednesday that it will cut production in the fourth quarter, risking profitability for the calendar year ...
Siemens Business Services, SAP and Intel have announced a new radio frequency identification (RFID) product. Privacy experts, however, continue to express concern about the technology ...
Not satisfied to be slowpokes in sales and customer service, the life insurance industry has continued to invest in customer relationship management (CRM) technology even as others have shied away from making capital expenditures in the current economy ...
As investors awaited a ruling in the antitrust suit of PeopleSoft against hostile takeover bidder Oracle, rumors circulated that a white knight bidder may emerge, kicking Oracle and its persistent pursuit of PeopleSoft to the curb ...
The time has come for not only a new faith in CRM but a new following -- by small and midsize companies ...
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