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The time Americans devote to social networking sites and blogs has jumped dramatically in the last year, according to new figures from Nielsen. People in the U.S. spent nearly a quarter of their online time -- 22.7 percent -- on social networks and blogs in June 2010. That was up from 15.8 percent in June 2009, for a 43 percent increase ...
There's a slew of CRM applications heading to mobile app format, available at online venues such as Apple's App Store and the Google Apps Marketplace. Social CRM, in particular, is on the vanguard as vendors optimize their applications for mobile use. ...
Facebook has jumped into the online Q&A space -- typified, up until now, by such websites as Quora, Aardvark, Hunch, Ask.com, and Yahoo Answers -- with Facebook Questions, a beta feature that can be viewed by all Facebook users. ...
At face value, Motorola turned in respectable second quarter earnings: It posted revenue of US$5.414 billion, which, although down slightly from the $5.497 billion realized the same period a year earlier, nonetheless beat analyst expectations of approximately $5.19 billion ...
India's Ministry of Human Resource Development has unveiled a prototype of a touchscreen computer that will initially cost US$35. Eventually, Minister Shri Kapil Sibal said, the price will drop to $20 and then $10. ...
Facebook, one of the most popular sites on the Web -- now claiming 500 million users -- also has the dubious distinction of being one of the lowest-ranked in terms of customer satisfaction. Facebook scored a paltry 64 on the 100-point scale of the 2010 American Customer Satisfaction Index (ACSI) E-Business Report. That puts it in the bottom 5 percent of all measured private sector companies, drawing the same level of consumer scorn as airline and cable companies. Indeed, its ranking is so low, even the IRS scored higher, the survey said.
The Digital Entertainment Content Ecosystem, a consortium of cable, entertainment and technology companies, has announced more details about a concept that would ultimately give consumers the ability to legally access the digital content of a slew of providers for use on multiple devices -- from smartphones to personal computers to Web-enabled television sets.
Amazon has announced a dramatic upswing in e-book sales. For the first half of 2010 it sold three times as many Kindle books as it did in the first half of 2009. For the full second quarter, it reported sales of 143 Kindle books for every 100 hardcover books sold. Over the past month, it sold 180 Kindle books for every 100 hardcover books. ...
Seven months after Avaya closed its acquisition of Nortel and simultaneously released a road map for integrating the two product lines, Avaya has delivered on that plan. It is releasing a cornucopia of new and enhanced products that largely follow the promises Avaya made in January, Drew Kraus, an analyst with Gartner told CRM Buyer. ...
Motorola will sell the majority of its network equipment business to Nokia Siemens Networks in a US$1.2 billion deal that is generally seen as a positive move for both companies as they pursue their respective business strategies. ...
U.S. sales of gaming hardware, software and accessories experienced a slump in the month of June with such transactions down by 6 percent compared to a year earlier, to US$1.1 billion, according to NPD Group. ...
eBay has been slammed with a lawsuit alleging that the e-commerce giant infringes on six patents with its PayPal, Bill Me Later, Shopping.com and StubHub services. ...
Facebook has been blindsided by a lawsuit that could have triggered an upheaval in its ownership structure, or at least a massive legal fight -- if it had been filed a few months ago, that is. ...
Google has reportedly invested a significant sum of money -- between US$100 million and $200 million -- in social games company Zynga in order to build out a Google Games offering for the search engine giant. ...
China has renewed Google's Internet Content Provider license, according to David Drummond, the company's senior vice president of corporate development and chief legal officer. With this step behind it now, Google will be able to continue to provide Web search and local products to users in China ...
Comcast's pending acquisition of General Electric's NBC Universal was put under the microscope again Thursday as the U.S. House of Representatives Subcommittee on Communications, Technology and The Internet of the House Energy and Commerce Committee held a field hearing to investigate the proposed deal ...
In May, TheFind reached a notable milestone: It overtook Yahoo (Nasdaq: YHOO) Shopping to become the No. 2 search engine for retail queries, according to comScore. Google holds the No. 1 slot. ...
Borders is expanding its reach into the e-book market with the launch of its e-bookstore, a site that holds 1.5 million titles and is powered by Canadian company Kobo. ...
Netflix has expanded its library of streaming movie titles -- and will be making them available to customers much faster -- through a new agreement it has inked with distribution house Relativity Media ...
Google has announced plans to buy ITA Software, a major provider of airline travel software, for US$700 million. ...
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