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Coremotives Connects the Marketing Dots

CoreMotives, a Silverpop company, has launched a new integration that ties revenue-tracking capabilities embedded in its CRM system to the Ticketmaster sales application. The upshot is that teams that use Ticketmaster to market tickets can also easily track which campaigns actually led to a sale ...

Sprint Chases Clearwire Buyout Deal

Sprint Nextel has made a US$2.1 billion offer for the shares of Clearwire that it doesn't already own, according to a regulatory filing. The news comes after rumors surfaced earlier this week that the company was in talks with Intel and Comcast to buy out their stakes ...

FBI Takes 10 Alleged Botnet Operators Offline

The Federal Bureau of Investigation has arrested 10 individuals from around the world, including the United States, which it alleges are part of an international cybercrime ring linked to the Yahos malware. Yahos is associated with the notorious Butterfly botnet, which compromised more than 11 million computer systems and resulted in an estimated US$850 million in losses from the theft of consumers' credit cards and bank accounts...

Yahoo’s Email Rescue May Come Just in the Nick of Time

Yahoo has given its email service a major makeover, both for its desktop and mobile products. The changes include a streamlined and less cluttered interface that is easier to navigate. The new version of Yahoo! Mail is also faster for users to open and read messages ...

Facebook Gives a Little, Gets a Little With New Privacy Settings

Facebook has introduced a number of changes to its privacy controls, positioning them as easier for users to manage ...

FTC: Mobile Apps Haven’t Come Clean on Use of Kids’ Data

The Federal Trade Commission leaves no doubt about its view of the mobile app industry's efforts to protect children online with its latest report: "Mobile Apps for Kids -- Disclosures Still Not Making the Grade." ...

Mobile CRM Apps: Easy In, Easy Out

It is a truism that consumers' smartphones, armed with a slew of sophisticated apps, function as mini computers. That being the case, smartphones programmed with sales force marketing and productivity applications have almost become sophisticated enough to be compared to mainframe computing ...

FCC to FAA: Let’s Get Real About Device Use on Planes

The Federal Communications Commission is interjecting itself into a long-standing argument over the safety of using electronic devices during flights. Chairman Julius Genachowski sent a letter to Michael Huerta, acting administrator of the Federal Aviation Administration, calling for an expansion of the permitted use of tablets, e-readers, and other portable devices on flights. The letter was obtained by The Hill, which first reported the proposed policy change.

YouTube Wants to Be Your Must-See TV

Google has restyled its YouTube page to make it easier for viewers to keep up with channel subscriptions. The redesign builds on last year's introduction of a Guide on the home page. Google is now displaying the YouTube Guide across all devices ...

T-Mobile May Pull Off a Painless iPhone Launch

Buried halfway through a wordy investment statement from Deutsch Telekom: "T-Mobile USA has entered into an agreement with Apple to bring products to market together in 2013." ...

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Microsoft Dynamics Aims to Pull All the Pieces Together

Microsoft next month will roll out a service update for Microsoft Dynamics CRM that will have a new user interface, integration with Yammer, Skype and Office 2013, and cross-browser support. ...

Amazon Creates Safe Haven for Kids on Kindle Fire

Amazon is enlarging its Kindle universe to expressly target children. It has rolled out Kindle FreeTime Unlimited, a service that offers several different types of content for children 3-8 years-old, including books, games, educational apps, movies and TV shows. ...

Pandora Slides Toward Fiscal Cliff

Speculation about Pandora's future is running high again with the company's release of its Q3 earnings and, more importantly, guidance for the fourth quarter and fiscal year 2013 ...

Give Us Comments, Not Votes, Says Facebook

Facebook has elaborated on the changes it wants to make to its Data Use Policy and Statement of Rights and Responsibilities. This new explanation is in response to the user feedback it has received thus far on a proposal it made late last month ...

Facebook May Win Sponsored Stories Settlement – but the Ads Don’t Work

U.S. District Judge Richard Seeborg in California has given preliminary approval to Facebook's attempt to settle a class action lawsuit alleging the company violated members' privacy rights by using their images in Facebook's Sponsored Stories ad format ...

Social Media Ripe for Savvy Advertising

In just a few short years, social networks have become deeply entrenched as a means for consumers and businesses to connect online. ...

Mobile CRM’s Lofty and Contagious Expectations

The mobile experience has clearly changed consumers' expectations of the shopping experience, creating higher expectations for service, selection and convenience. Want a certain item? With in-stock notifications, a mobile shopper doesn't have to run around to various stores. Want to ask a question about a product? Many apps offer chat. ...

CR’s Cellphone Service Rankings May Help Businesses More Than Consumers

It's that time of year again: Consumer Reports has published its annual list of best cellphone carriers. Verizon is at the top, having received the most favorable scores for voice and data service quality. It also scored well for staff knowledge and resolution of issues ...

RIM’s Rally May Be Short-Lived

Goldman Sachs has given Research In Motion a thumbs up -- relatively speaking -- telling investors on Thursday that there was a "30 percent chance" the company's long-awaited BlackBerry 10 smartphones would be a success. The investment bank upgraded the stock from "neutral" to "buy." It also lifted the 12-month price target from US$9 to $16. RIM's stock jumped 6 percent in response...

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Blazeloop Collects Customer Feedback on the Spot

Benbria has launched Blazeloop, a customer engagement platform that revolves around one pointed question aimed at the consumer: How did we do? ...

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