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Email marketing will be a key strategy in retailers' advertising playbooks this holiday season, but not just any email. Increasingly, it is becoming clear that more consumers are reading emails via their mobile devices -- in many cases, only that way. They are also using their mobile devices in stores for last-minute product research, and that includes the emailed offers from local merchants.
More than 131 million shoppers -- or 54.8 percent of the shopping population -- are planning to hit the online deals this Cyber Monday ...
Retailers have been trying for years to expand Black Friday shopping with extended hours and prolonged sales, and this year that trend appears to be reaching new heights, with some stores even planning to be open early on Thanksgiving Day ...
Zoho recently deepened the functionality in its CRM suite and upgraded Zoho Support with high-end and high-capacity telephony and mobile-app features for large businesses. The moves are part of the company's strategy of migrating upstream to service a larger customer base ...
Samsung Electronics must pay Apple US$290 million in damages for infringing five of its patents, a federal jury in California decided on Thursday ...
Google on Wednesday introduced the Google Wallet Card, a debit card that gives people instant access to the funds they have stored in Google Wallet ...
Google on Wednesday unveiled Newsstand, a new Android app in its Google Play store that's designed to collect and present the user's favorite news sources in a single place ...
Dropbox is not only planning to raise US$250 million in the next few weeks but is also seeking a corporate valuation of $8 billion, according to a news report Tuesday in Bloomberg Businessweek ...
Tablets and CRM, Part 1: A Plus for Productivity ...
Salesforce.com on Monday unveiled Salesforce1, as it kicked off its Dreamforce conference in San Francisco. The Salesforce1 platform allows software vendors, developers and customers to integrate third-party services using application programming interfaces and sensors. ...
Building on the B2B targeting and personalization ad platform it launched about a year ago, Demandbase last week debuted a new ad tool called "B2B Retargeting." ...
Ask prospective buyers of CRM software what they're most interested in, and you'll probably get a mix of variations on the following three themes: ...
Microsoft is ending its controversial practice of using stack ranking to evaluate its employees ...
Facebook has joined the GSM Association, according to a Monday report in FierceWireless, making plain its heightened interest in mobile and wireless ...
The CRM case for tablets is quite clear: Workers are more mobile than ever and need to be able to access their systems on the go. Ditto customers and the workers who service them while on the go. Tablets are more robust tools than smartphones and allow for even greater functionality ...
Amazon and the U.S. Postal Service are partnering in a pilot project to deliver packages to Amazon customers on Sundays. The offering will start this week to customers in New York and Los Angeles but will eventually roll out to other parts of the U.S. next year, including Dallas, Houston, New Orleans and Phoenix ...
Before speaking with a reporter recently about the latest upgrade to his company's CRM platform, Nimble CMO Eric Quanstrom ate his own cooking, so to speak: that is, he used Nimble to learn as much about her as possible ...
Witnesses squared off at a Senate subcommittee hearing on Thursday that focused on the controversial and combustible subject of patent assertion entities, also known as "patent trolls." ...
Google and the European Commission's delicate negotiations on a settlement regarding the search engine giant's alleged antitrust violations this week hit an unusual snag: The terms of Google's second offer were outed on Wednesday, opening them up to unexpected public scrutiny ...
Finally the barge mystery has been solved -- but the answer for some is a bit deflating ...
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