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Oracle is offering to support clients' PeopleSoft and Siebel applications in its own data center -- a managed service option that it has offered with its own Oracle applications for the last few years ...
At its first CRM customer summit, held this week in San Diego, Microsoft announced the availability of tools to integrate its Dynamics CRM application with competing ERP (enterprise resource planning) back-end systems ...
Of all the CRM subsector technologies, sales force automation is the most mature. Expecting dramatic change in this category, therefore, would be akin to expecting the radical realignment of a general accounting ledger package ...
Reporting a quarterly profit of US$2.2 billion, IBMhandily beat Wall Street's expectations with its Q3earnings. Impressive sales of its hardware andlicensed software sales were the primary driver of the company'sgains ...
Google is planning to deploy a solarelectricity system that will have a capacity of 1.6megawatts at its famed million square foot headquarters inMountain View, Calif. It will be the largest suchinstallation on a corporate campus in the UnitedStates and one of the largest in the world, the company said ...
Two private equity firms, The Carlyle Group and Providence Equity Partners, jointly announced on Monday that they have signed a definitive agreement to acquire Open Solutions in a transaction valued at over US$1.3 billion ...
Growth in the enterprise resource planning market may have paused during the 2001-2002 recession, but it is now back to a steady pace, according to a new AMR Research report ...
Yahoo has launched what it ambitiously calls the largest time capsule in the history of the world. It is encouraging people from around the globe to contribute personal photos, stories, thoughts, ideas, poems, home movies -- the flotsam of every day life, in other words -- to its site, timecapsule.yahoo.com. The point, as with all time capsules, is to illustrate life in 2006...
Salesforce.com has opened its code to outsidedevelopers for the first time with the introduction ofApex, a new multi-tenant programming language andplatform. Companies will be able to useApex to tailor or reprogram their Salesforce.comdeployments or build entirely new components withinthe application from scratch ...
Third party antivirus vendors are becoming increasingly convinced that Microsoft's rigorous security protocols for its forthcoming Windows Vista operating system are in effect a back-door effort to gain market share in the computer security space ...
Oracle's Fusion -- its middleware designed to help customers use the various enterprise suites and applications it has acquired over the last few years -- has been incorporated into PeopleSoft Financial Management 9, the first new release of the application in eighteen months ...
As a rule, manufacturers have been blissfully unconcerned with some of the finer points of CRM functionality and processes -- but not because they have been indifferent to their customers' needs ...
MySpace.com may have been discovered and popularized by younger people, but adults over 25 years old comprise a surprising portion of the user base, according to new figures released by comScore's Media Metrix ...
Witness Systems is making its first vertical play with the dual acquisitions of Demos Solutions Consulting Group and Exametric, two companies that provide workforce optimization, productivity and enterprise planning applications for the financial services industry ...
European regulatory authorities have taken a step toward bringing allegations that Intel is violating antitrustlaw closer to a resolution -- and the company's probable prosecution ...
Microsoft and EMC have developed nativeintegration technology for SharePoint Server 2007, as well as the2007 Microsoft Office system and SQL Server 2005,through a newly announced enterprise content management alliance ...
NetSuite has married two of its applications to provide additional features for clients that use itsproduct to collaborate with partners ...
Today, search giant Google occupies a state-of-the art complex at1600 Amphitheatre Parkway in Mountain View, Calif.However, when the company was first founded in the late1990s by Larry Page and Sergey Brin, the two recentStanford grads had to make do with a garage that theyreportedly rented for US$1,700 a month from the friend ofa friend ...
As the defective laptop battery problem reaches pandemic proportions -- with Toshiba,Fujitsu,Lenovo and IBM among the latest manufacturers to recall their products for fear they might start a fire -- Dell has expanded the recall it initiated on Aug. 15, adding more products to the list ...
As a rule, manufacturers have been blissfully unconcerned with some of the finer points of CRM functionality and process. This is not to say they are indifferent to their customers' needs. Rather, the low adoption rates of CRM technology in this sector have been more reflective of manufacturers' business operations, which traditionally have not required much input from customers beyond their initial specifications. Indeed, until recently, most manufacturing operations could not respond to last minute changes in customer demands or requirements...
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